Available for you 24/7/365
No question goes unanswered – that is our goal, which is why you can reach us seven days a week, around the clock, free of charge, of course. For the know-how and experience of experts that deal intensively with server hardware, server software and server connection every day there’s the possibility for a new challenge to show up on the horizon and we are here to help anytime you may need us. Whether on our telephone hotline or by email via our ticket system: At serverloft you can get in touch, professional to professional, person to person. No long queue, short response time, competent solution – in the language you understand: Our support can handle more than 10 languages. We would be delighted to help you.
»I'm fully dedicated to each and every customer...
... Often, a question and answer session is just the start to improving your system by working together. A super result! That’s what makes a conversation a great motivation.«
Marc-Oliver Thillmann, since 2009 Support-Specialist at serverloft
Personal
From professional to professional, person to person: a direct exchange replacing automated systems. To make sure we understand your needs.
At any time
We are there for you every day around the clock. Sundays and while you’re unwrapping the presents at Christmas too.
Quick
No long queues – short response times. When questions come up, they must be answered quickly. We know what matters to you.
Free
No matter, when, how and how often you contact us: Our support is always free of charge.
Comprehensive
Server hardware, software or connection – our experienced experts are ready to handle all the issues.
Friendly
The numerous participants of our blog are also happy to help each other out – get involved and stay up-to-date!
Inform yourself in-depth
We have compiled extensive data and information for download.
Information about Acronis Backup Manual
Information about Acronis Backup Backup Service
Configure your server
Your project requires a custom solution? You have the option to configure your dedicated server with custom components, making it perfectly suited to your needs and your business.
Here to help you - 24/7
Free of charge, competent and always friendly: Our experienced IT specialists can be reached directly by phone, online-chat or e-mail via our ticket system – around the clock.
Highest data security
Your server with us ensures full security and optimal connections. You have the choice between two state-of-the-art data centres, in Strasbourg in France and St. Louis in the United States.